1. Definitions

"Platform" means the MAAT application and website. "Professional" means a registered lawyer, accountant, engineer, or doctor. "Client" means the service requester. "Service" means any request made through the Platform.

2. Registration & Verification

Registration requires: national ID (14 digits — mandatory), ID photo via camera (gallery uploads not accepted), biometric video (6 automatic steps with GPS).

Every new account is suspended until admin approval after document and biometric video review (24-48 hours).

Professionals additionally need: syndicate registration number, professional card via camera, office details.

3. Services & Requests

The Platform is an intermediary — it does not provide professional services directly and bears no responsibility for service quality.

The professional is responsible for their information accuracy, service quality, and compliance with professional regulations.

The Platform is provided "as is" and "as available," without any express or implied warranty of fitness for a particular purpose, continuity, or error-free operation.

To the maximum extent permitted by Egyptian law, the Platform is not liable for indirect, consequential, or lost-profit damages; this limitation does not extend to fraud, gross negligence, or anything that cannot lawfully be excluded by agreement.

4. Live Geo-Market

Every active user appears as an anonymous dot on the map. Upon accepting a mission, they become identified with live tracking.

Professionals can schedule future building visits — scheduled visits are publicly visible by default.

5. Commission & Payments

Platform commission: 40% of each completed service (minimum 40 EGP).

Instant withdrawal: 2% additional fee. Regular: 3-5 business days (free).

Subscriptions: Free (0 EGP) • Paid (199 EGP/month) • VIP (499 EGP/month).

6. Tiered Cancellation Policy

🟢 Green (0-20% elapsed): 100% client refund

🟡 Yellow (20-40%): 75% refund

🔴 Red (40-75%): 35% refund

⚫ Black (75%+): No refund

7. Use of Data for AI

7.1 With your explicit consent, the Platform may use your data, after anonymization (removal of identifying information), to improve and train its AI models.

7.2 You may object to this use or withdraw your consent at any time via your privacy settings, without affecting your core use of the Platform.

7.3 Anonymized data (once identifying information is genuinely removed) is not personal data under PDPL Article 2.

7.4 This data policy may be updated from time to time; you will be notified of any material change and given the opportunity to review your consent.

8. Governing Law

These terms are governed by Egyptian law. Any dispute shall be referred to the Cairo Economic Courts.